PRIVACY POLICY
LAZ' HÔTEL SPA URBAIN
Updated date: July 28, 2025
Our charter on respect for privacy
The website accessible at www.lazhotelparis.com (the “Site”) is owned and published by HOTEL17 MILAN, a single-member simplified joint-stock company with a share capital of €30,000, whose registered office is located at 3 Place de la Trinité, 35000 Rennes, France, and registered with the Rennes Trade and Companies Register under number 815 213 599.
This privacy policy formalizes our commitment to respecting the privacy of Site users. It defines and informs you of how HOTEL 17 MILAN uses and protects the information you provide to us, if applicable, when you use the site accessible from the following URL: www.lazhotelparis.com (hereinafter the “Site”).
The Website presents the “LAZ' Hotel Spa Urbain” establishment, which is operated by HOTEL 17 MILAN (“the Hotel”) and allows the reservation of rooms in the Hotel and other services offered by the establishment.
This Privacy and Personal Data Protection Policy, along with the Website's General Terms and Conditions of Use, form a contractual whole. All capitalized terms not defined in this Policy are defined in the Website's General Terms and Conditions of Use.
As part of providing our Website, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the conditions set out below.
Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data exclusively in the context of processing requests made by the Website User, providing our Services, or communicating about these Services, in strict compliance with the GDPR.
This policy may be amended or supplemented at any time by HOTEL 17 MILAN, in particular to comply with any legislative, regulatory, jurisprudential, or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These changes are binding on the User as soon as they are posted online.
We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered ""sensitive,"" such as your racial or ethnic origins, or your political, philosophical, or religious opinions.
As a Customer or Website User, you authorize us to process your personal data in accordance with the Policy. If you refuse the terms of this Charter, you will not be able to claim optimal use or even the impossibility of processing your request in certain cases."
SUMMARY
"I. CATEGORIES OF DATA COLLECTED
II. PURPOSES OF DATA PROCESSING
III. LEGAL BASES FOR DATA PROCESSING
IV. DATA RECIPIENTS
V. DATA RETENTION PERIOD
VI. USE OF COOKIES
VII. COOKIE MANAGEMENT
VIII. USER RIGHTS
IX. PROTECTION OF YOUR PERSONAL DATA"
I. CATEGORIES OF DATA COLLECTED
The Internet user, a natural person using the website, is informed that the information collected through the website is processed by HOTEL 17 MILAN as operator and data controller.
The personal data processing for which HOTEL 17 MILAN may collect and store personal data is based either on the execution of pre-contractual measures or the booking of a stay or any other service at the establishment, or on the legitimate interest pursued by HOTEL 17 MILAN in responding to requests, or on the prior consent of the user for the purposes of operating and improving the Use of our Services and the Website.
The personal data that HOTEL 17 MILAN may collect is as follows:
Contact information (first and last name, email address, telephone number) in order to respond to requests for information you may make via the contact form or when you voluntarily subscribe to the newsletter to keep you informed of the hotel's news, offers, and services.
Information about your identity (first and last name, postal and email address, telephone number, title, country of residence) when you make a reservation via the booking engine.
Information about your credit card for transaction and reservation purposes via the booking engine.
Information relating to your IP address, connection data, browser type and version, and other technical connection data obtained through the use of cookies, in accordance with your prior consent obtained when you connect to and browse the Website.
For the safety of people and property, HOTEL 17 MILAN has implemented a video surveillance system in certain common areas of the property. Information relating to your image and voice is collected as part of the surveillance implemented in our property. The video surveillance systems installed in our hotels have received prior authorization from the Paris Police Prefecture.
The personal data processed is intended for authorized departments of HOTEL 17 MILAN and any subcontractors in accordance with the intended purposes.
If you do not wish to provide the personal information requested, HOTEL 17 MILAN may be unable to respond to your requests.
The mandatory or optional nature of the information provided and the possible consequences for us of failure to respond are specified when the information in question is collected.
Minors. The Site is intended for adults. It is the responsibility of any person with parental authority over minors to monitor and supervise the communications of these minors, including their internet browsing."
II. PURPOSES OF DATA PROCESSING
We process your personal data for the following purposes:
Manage room reservations, accommodation requests, and other services offered within our establishment;
Manage your hotel stay;
Manage your online purchases of products, gift vouchers, and services offered by the establishment;
Manage our relationship with you before, during, and after your stay;
Contact you if necessary (e.g., respond to your reservation requests);
Manage the sending of commercial and marketing offers; conduct satisfaction surveys, studies, and statistics;
Manage your requests to exercise your rights, complaints, and disputes;
Improve our services and optimize the ease of use of the Site;
Ensure the monitoring of our establishment and the safety of people and property;
Meet our legal obligations, comply with applicable laws and regulations, and respond to legitimate requests from competent law enforcement authorities.
III. LEGAL BASES FOR DATA PROCESSING
The legal bases for processing your data are as follows:
The performance of a contract to which the data subject is a party or the execution of pre-contractual measures taken at their request (booking and purchasing a stay or other services, online purchases, etc.);
Your consent to the processing of your personal data;
The necessity of the processing for the performance of the contract between us and you;
The necessity of the processing for compliance with a legal obligation to which we are subject (e.g., duty of care);
The necessity of the processing for the satisfaction of our legitimate interests (e.g., managing claims and complaints, monitoring our establishment, etc.).
IV. DATA RECIPIENTS
"Your personal data is shared with internal and external parties. The personal data we collect as part of our Processing is not shared with third parties other than those necessary for its proper execution. This sharing is carried out solely for the purpose of fulfilling your reservation request and ensuring you receive the best possible service, or to fulfill our legal obligations.
The personal data collected by HOTEL 17 MILAN is accessible to certain authorized employees within the limits of their respective responsibilities and in compliance with this policy. They are required to intervene to enable you to benefit from our establishment's services. These individuals will only process your data on our instructions and are subject to a confidentiality obligation.
HOTEL 17 MILAN informs you that it may use authorized service providers to facilitate the collection and processing of the data you have provided to us. These service providers may be located outside the European Union and are responsible for the data collected through the various forms on the Website. All third parties to whom we may share your data are required to ensure the security of your information and to use it only for the purpose of performing the service they provide on our behalf.
If we are required to share your personal data, we will ask for your prior consent.
We may be required to disclose your personal data to administrative or judicial authorities when disclosure is necessary to identify, arrest, or prosecute any individual who may be at risk of harming our rights, any other user, or a third party. Finally, we may be legally required to disclose your personal data and cannot, in this case, object to such disclosure.
V. DATA RETENTION PERIOD
We keep your personal data only for the time necessary for the purposes pursued and in compliance with the legislation.
VI. USE OF COOKIES
A cookie (hereinafter the ""Cookie(s)"") is a text file placed on a device when visiting the Site or viewing an advertisement. The purpose of a Cookie is, in particular, to collect information relating to the User's browsing on the Site and to provide the User with personalized services and content.
Different types of Cookies are used on the Site, each with a different purpose. Some are necessary to use the Site, while others are optional, depending on your choices. We use cookies to ensure the proper functioning of our site, to personalize our content and advertising, and to analyze our traffic. We also share information about your browsing on our site with our analytics, advertising, and social media partners.
Strictly Necessary Cookies:
These Cookies are necessary for the Site to function. They allow the User to use the Site's main features. Without these Cookies, the User cannot use the Site normally. These Cookies only require User information to be placed on the User's device and do not allow any behavioral tracking or identification. These cookies do not collect any personal information.
Functionality Cookies:
These Cookies allow the User's experience on the Site to be personalized by memorizing their session data (such as username, language, or geographic area) and their preferences. These Cookies allow, in particular, to:
- Adapt the Site's presentation to the device's display preferences (language used, etc.) during User visits to the Site, depending on the device and browser;
- Memorize information relating to forms completed by the User on the Site or information selected by the User on the Site;
Performance Cookies:
Audience measurement Cookies help to compile statistics on the traffic and use of the various elements of the Site (sections and content visited, paths taken). They allow the Publisher to improve the Site's user-friendliness and usability.
Cookies for targeted advertising:
Advertising cookies are used to determine which advertisement to display based on the User's browsing experience on the Site, in particular to limit the number of times the advertisement is displayed, measure the effectiveness of an advertising campaign, or adapt advertisements based on the User's preferences, if the User has previously agreed to this option.
Google Analytics:
These cookies allow us to obtain statistics on the traffic to our Site (e.g., number of visits, most viewed pages, etc.). We use this data to identify potential site malfunctions and improvements to be made. All information collected by these cookies is anonymous. They may also be combined with other data sources to be used for targeted advertising.
VII. COOKIE MANAGEMENT
When you first visit the Site, a Cookies banner will appear on the home page. The User can manage the placement of Cookies as follows:
The placement of strictly necessary technical Cookies is enabled by default and cannot be disabled by the User, as these Cookies are essential to the operation of the Site.
The User can disable or enable the placement of Cookies subject to consent (behavioral analysis cookies, advertising cookies, etc.) via the information banner or by accessing the Cookie Management link (at the bottom of the Site page). Any deactivation results in the User refusing the placement of the Cookie in question.
By continuing to browse, i.e., when the User has clicked on an element of the Site (image, link, ""search"" button, etc.) or has visited another page of the Site, the User confirms the placement of Cookies, according to the proposed default settings.
If the User enables the storage of Cookies on their device, the Cookies embedded in the pages and content they have viewed may be temporarily stored in a dedicated space on their device. They will be readable only by their sender. The consent given by the User is only valid for a period of six (6) months from the first storage on the User's device, following the User's expression of consent.
If the User disables the storage of Cookies on their device or browser, or if they delete those stored there, the User is informed that their browsing and experience on the Site may differ from that of other Users who have enabled Cookies (non-personalized content). This may also be the case when the Publisher or one of our service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet. Where applicable, the Publisher declines all responsibility for any consequences related to impaired functioning of the Site resulting from the User's refusal of Cookies.
For more information, the User can visit the CNIL website to obtain information about cookies, including the following page: https://www.cnil.fr/fr/site-web-cookies-et-autres-traceurs.
VIII. USER RIGHTS
In accordance with the regulations applicable to the protection of personal data, you have the following options:
Exercise your right of access to know your personal data and the information applicable to the processing of this data.
Request the rectification of your data if it is inaccurate or request its completion if it is incomplete.
Obtain the erasure of your data.
Obtain the restriction of the processing of your personal data.
Object, at any time, for legitimate reasons, to the processing of your personal data, including profiling.
Withdraw your consent to the processing of your personal data at any time.
Request the portability of your data.
Define guidelines regarding the fate of your personal data after your death.
Opt out of telephone canvassing: This website strives to comply with the European General Data Protection Regulation (GDPR). The information collected on the forms on this website is stored in a secure computer file by the establishment to process personal data intended for the operation of the services offered. It is kept for a variable period, in accordance with the European General Data Protection Regulation (GDPR) depending on the processing and is intended for the data controller as well as the collaborators of this website. In accordance with the French Data Protection Act and the provisions of the French Consumer Code (Article L. 223-2 of the French Consumer Code), you may exercise your right to access your personal data and have it rectified by contacting your establishment below or by registering on the Bloctel telephone canvassing opt-out list here: https://www.bloctel.gouv.fr/
To exercise your rights, please contact us.
By mail to the following address: HOTEL 17 MILAN, Marketing and Communications Department of Suitcase HOSPITALITY, 3 Place de la Trinité, 35000 Rennes, France
By email to the following address: rgpd@suitcase-hospitality.com
IX. PROTECTION OF YOUR PERSONAL DATA
We have implemented technical and organizational security measures to guarantee the security, integrity, and confidentiality of all your personal data, to prevent it from being altered, damaged, or accessed by unauthorized third parties.
We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing, as well as the risks and their likelihood.
However, it is specified that since no security measure is infallible, HOTEL 17 MILAN cannot guarantee absolute security of your personal data.
If you share your computer, remember to delete your browsing history before leaving the Site.